At Genzu, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information. By accessing our website or providing your information, you consent to the terms outlined below.

1. Information We Collect:

1.1 Personal Information:

  • When you make a purchase or create an account, we may collect personal information such as your name, contact details, shipping address, and payment information.

1.2 Browsing Information:

  • We may collect non-personal information, including your IP address, browser type, and device information, to enhance your online experience.

2. How We Use Your Information:

2.1 Order Processing:

  • Your personal information is used to process and fulfill your orders, communicate order status, and provide customer support.

2.2 Account Management:

  • Creating an account allows you to track orders, save preferences, and streamline your shopping experience.

2.3 Marketing Communication:

  • With your consent, we may send promotional emails about new products, special offers, or other updates. You can opt-out at any time.

3. Data Security:

3.1 Secure Transactions:

  • We prioritize the security of your payment information. All transactions are encrypted using industry-standard Secure Socket Layer (SSL) technology.

3.2 Account Protection:

  • Your account is protected by a password. Please keep this information confidential, and notify us immediately if you suspect unauthorized access.

4. Information Sharing:

4.1 Third-Party Services:

  • We may share your information with trusted third-party service providers for order fulfillment, payment processing, and marketing. These providers adhere to strict privacy and security standards.

4.2 Legal Requirements:

  • Genzu may disclose information as required by law or to protect our rights, privacy, safety, or property.

5. Cookies and Analytics:

5.1 Cookies:

  • We use cookies to enhance your browsing experience. You can adjust your browser settings to disable cookies, but this may impact certain features on our website.

5.2 Analytics:

  • We utilize analytics tools to analyze user behavior, improve our website, and enhance user experience.

6. Your Choices:

6.1 Opt-Out:

  • You have the option to opt-out of marketing communications. You can update your preferences in your account settings or use the “unsubscribe” link in promotional emails.

7. Updates to Privacy Policy:

7.1 Notification:

  • Changes to our Privacy Policy will be communicated through our website. Please review this policy periodically for updates.

8. Contact Us:

Thank you for trusting Genzu with your information. We are dedicated to ensuring a secure and enjoyable shopping experience for our valued customers.